FAQ
For manual customer service, please dial 010-65369483
If you have successfully subscribed to the electronic newspaper, cancellation and refund are not supported.
The global times will issue you an ordinary VAT invoice.
Please try the following methods in turn:
1) Log out of the account and log in again
Please try to log out of your account and log in again to see if the problem has been solved.
2) Check whether the account numbers are consistent
Please confirm that the account you logged in when browsing is consistent with the account you logged in when paying and purchasing. If it is inconsistent, you cannot browse the charging content.
3) Confirm whether the subscription has expired.
4) Confirm whether the subscription permissions match.
4. How to make institutional subscription or group purchase?
You can register information and leave a message in "group subscription" in digital subscription. At that time, our staff will take the initiative to contact you; You can also directly call our service hotline for consultation.
Electronic newspapers have stronger timeliness, more green and environmental protection, and are more conducive to preservation and reference.
Print newspapers are only issued in Chinese mainland. You can purchase the WeChat code shopping mall by scanning the two-dimensional code through the "print subscription" interface that subscribes to the front page.